Community Automation · 2026
SupportBot OS
AI-assisted support for Telegram and WhatsApp, with a clean handoff to a real person.
The short version
SupportBot OS handles the repetitive part of support while keeping context and control available to the team.
The problem
Context disappeared between automated replies, channel conversations, and manual escalation.
What I built
I connected agent tools, conversation memory, routing, human handoff, and admin oversight in one flow.
The result
Faster first replies without losing accountability when a person needs to take over.
